Privacy Policy
Last updated: January 1, 2026
Softwave Healing ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at softwavehealing.net or contact us for services.
1. Information We Collect
We may collect the following types of information:
- Personal information you provide voluntarily, such as your name, email address, phone number, and health-related information submitted through our contact forms.
- Usage data automatically collected when you visit our website, including IP address, browser type, pages visited, and time spent on pages.
- Cookies and similar tracking technologies to improve your browsing experience.
2. How We Use Your Information
We use the information we collect to:
- Schedule and manage appointments
- Respond to your inquiries and provide customer support
- Send appointment reminders and follow-up communications
- Improve our website and services
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
5. Cookies
Our website may use cookies to enhance your experience. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some parts of our website may not function properly without cookies.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
7. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
8. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Opt out of marketing communications at any time
- Request a copy of the data we hold about you
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the revised policy.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
Softwave Healing215 Springside Dr., Akron, OH 44333
Phone: (330) 400-2224
Contact Form